Rated 4.9 Excellent on Trustpilot · ICAEW Accredited
Talk to a real person before you start
Sometimes you just want to ask a question before you commit. Our friendly UK-based experts are here to help, with no pressure and no obligation. Get in touch however suits you best.
Applying for probate is a big step, especially at a difficult time. It’s completely natural to want to speak to someone before you register. A short conversation usually clears things up. People commonly get in touch with us to:
Check whether the platform is suitable for their estate, particularly if there’s anything more complex involved
Understand how the platform works before they register
Ask about what information they’ll need to gather before they start
Talk through what’s included in the £499 and whether there are any other costs
Get reassurance that their estate is straightforward enough to handle without a solicitor
Simply hear a friendly voice explain the process in plain English
Whatever’s on your mind, we’re glad to help.
No pressure
We’d rather you make the right choice than just choose us
When you speak to our team, you’ll get honest, straightforward guidance. Not a sales pitch.
If YouCanDoProbate is right for your situation, we’ll help you get going with complete peace of mind. If your estate involves something the platform isn’t designed for, we’ll tell you honestly and point you in the right direction. Either way, the call is completely free of obligation.
Prefer to put your question in writing? Send us an email and we’ll get back to you, usually the same working day.
Request a callback
Short on time, or would rather we call you? Complete the form with your name, number, and a convenient time, and we’ll call you back during working hours.
Already using the platform?
Help is built right in
If you’ve already registered and are working through your application, the quickest route to help is from within the platform itself. Log in and use the Support section to book a call or raise a support ticket. Your query will be linked directly to your account, so we can see exactly where you are and help you faster.
Your support is unlimited and included in your £499. Please reach out as often as you need to.
What our customers say about the support
Real help, whenever it was needed
Helpline always answered
“I found it very helpful. Of special note is the fact you can call their helpline for assistance, which I did on a few occasions. They were always very patient and solved my issues.”
Martin Greaney
Verified Trustpilot review
First-class support
“First class one-on-one support from experts on probate. Using YouCanDoProbate saved me thousands of pounds of legal expenses.”
Firebladeboy
Verified Trustpilot review
Called within 30 minutes
“I had one query and somebody called me within 30 minutes and explained everything simply.”
Grant Champion
Verified Trustpilot review
Talked through the options
“An excellent service. The team are happy to talk you through the options before you commit and make sure the software will work for your circumstances.”
Simon Hawkins
Verified Trustpilot review
Guided every step
“I can’t thank my advisor enough for all his patience and help. He guided me every step of the way.”
Rona Lamont
Verified Trustpilot review
Made it manageable
“The phone support was brilliant. It made what felt a daunting task manageable at a time of great stress and upset.”
Verified customer
Verified Trustpilot review
Ready when you are
You don’t have to pay high solicitor fees, and you don’t have to face probate alone, to get it right. Ask us anything first, or get started whenever you feel ready. The choice is always yours.
